Sub-processors

Service Specific Sub-processors and Sub-contractors

Further works with certain third parties to provide specific functionality within the Services and this website (www.go-further.co). These providers are the Sub-processors and Sub-contractors set forth below. In order to provide the relevant functionality these Sub-processors and Sub-contractors may access Customer Data.

Before engaging any Sub-processor, we perform extensive due diligence, including detailed security and legal analysis. We do not engage a Sub-processor unless our quality standards are met. Our Sub-processors are all subject to contract terms that enforce compliance with applicable data protection laws.

Entity Name	Entity Type	Purpose	Entity Country/Region
Amazon Web Services (AWS) –	Cloud Service Provider	Content served to, and data captured from Participants will be stored with Amazon Web Services, Inc., and transmitted by Amazon Web Services, Inc.,	Ireland and US
Zendesk	Participant and User Relationship Management	Further research technology (Together v1.0) has customer support functionality which is built upon the Zendesk platform	EU
Google Analytics	Together User Analytics, Website Analytics, Email and File Storage	We use Google Analytics to track usage from visitors and users on our website and research applications (Together)	EEA and US
Hubspot	Customer Relationship Management (CRM)	We use Hubspot to store details about our Leads and Customer	US
Facebook Page	Online Marketing	We use our Facebook Page to promote Further on Facebook, and engage with our followers.	EU and US
LinkedIn	Online Marketing	We use our LinkedIn Company Page and our staff’s connections to promote Further on Facebook, and engage with our followers.	EU and US
Twitter	Online Marketing	We use our Twitter Account to promote Further and engage with our followers.	EU and US
Google Adwords	Online Marketing	We use Google AdWords to acquire new customers. In order to improve the performance of our campaigns, we are tracking conversions on our website thanks to the Google AdWords pixel. This also creates audiences that we can then retarget or exclude from our campaigns.	US
LinkedIn Ads	Online Marketing	We use Linkedin to acquire new customers. In order to improve the performance of our campaigns, we are tracking conversions on our website. This also creates audiences that we can then retarget or exclude from our campaigns.	EEA and US
Rocketseed	Email Branding	We use RocketSeed to send targeted, branded emails and email disclaimer statements.	UK
Zoom	Online Meetings	We use Zoom to host meetings, in-depth interviews and group discussions	EEA
Microsoft Office365	Productivity	We use Office365 Suite for word processing, spreadsheets, in-depth interviews, meetings and group discussions	UK
Egress	Secure Emails	We use Egress to provide a secure transfer email system for personal and confidential data.	UK
Freshdesk	Client support website	Further research technology (Together v2.0) has customer support functionality which is built upon the Freshdesk platform	EU
Google Workspace	Productivity, File Storage, Meetings and Diary Management	We use Google Workspace and its associated applications to send and receive emails, create and manage documents, to manage schedules and create presentations.	EEA (Ireland, Netherlands, Denmark, Finland and Belgium)