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Who we work with

We're fortunate to work with a diverse range of clients all with a common need - to stay relevant, by better understanding what people are thinking, feeling and doing.

Research Organisations

Further's research technology platforms, Together and Tandem, are used by researchers around the world and are the gateway to a better understanding of people and culture. They create the perfect environment in which to engage and interact with, and learn from, people, but importantly, on their terms, in their language and in the right place at the right time. We know how demanding your timelines can be, so the expert team at Further can pitch in at any time, whether to help design your community, recruit participants, moderate or advise on best practice.

Key services
  • Online qual research guide
  • Digital ethnography
  • Online communities
  • Projective techniques
  • Customer journeys
  • Audience insights and more

Clients

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Clients

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Agencies

We partner with local and global agencies of all kinds. We're insight catalysts, working with agency teams who need to understand people in context in order to help their clients be relevant. We've facilitated online research and communities, developed creative propositions and helped digital agencies sharpen their clients' brands. If your day-to-day work involves brands and helping them sell to consumers, we can help you smash your objectives.

Key services
  • Brand discovery
  • Customer journeys
  • Co-creation
  • Concept testing
  • Multi-lingual studies
  • Full-service research
  • Audience insights and more

Consultancies

We help consultancies add value. We're often asked to help inform new customer-led strategies or offer human understanding that supports quant data and statistics. We enable consultants to cover off the qualitative elements of strategy, presenting airtight and effective solutions to clients. Our highly agile approach means we're able to jump in on projects at any stage to help de-bottleneck decision making or shed light on any project grey areas.

Key services
  • Customer strategy
  • Concept testing
  • User research
  • Recruitment
  • Activity guide design
  • Moderation and more

Clients

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Clients

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Brands

We work directly with brands, charities and organisations who need to understand their customer base or, who want to understand new audiences - or both! Online and mobile qualitative research is a great way to keep in touch with cultural trends, consumer thinking and motivation on an individual and group level. We have a hugely experienced in-house research team who can help brands answer their pressing questions, stretch their thinking and plan for future needs. We've done everything, from full-service research projects; to snap studies and longitudinal communities that have run for years.

Key services
  • Customer journeys
  • Audience insights
  • Product testing
  • Co-creation
  • Multi-lingual studies
  • Full-service research and more

Technology Partners

We are big believers in collaboration! We're able to integrate with other technology providers that operate in the research technology space. Both Tandem and Together allow the researcher a great deal of flexibility in the methods they use, but we know that sometimes joining forces with other tech brains means a better experience for either the research participant or the research user!

Key services
  • Survey APIs
  • Video analytics
  • Facial coding
  • Content analysis

Clients

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